Member Service Representative - Travel at Skyla Federal Credit Union · Harrisburg, NC · Joined
SU
Member Service Representative - Travel
Skyla Federal Credit Union · Harrisburg, NC · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Skyla Federal Credit Union seeks a Member Service Representative to serve as the first point of contact for members, addressing inquiries, supporting account needs, and processing loans to ensure a positive member experience.
What you’ll do
Provide first-point-of-contact service
Address member inquiries and concerns
Support members with account needs
Recommend products and solutions
Open accounts
Process loans
What you’ll need
Two years' experience with complex financial service-related requests
Thorough knowledge of Credit Union products, services, and external systems
Demonstrable record in providing excellent customer service
Success-oriented with a friendly and persuasive personality
Strong computer skills and ability to quickly learn new processes/systems
Original job description
Skyla Federal Credit Union is hiring a Member Service Representative - Travel to provide first-point-of-contact service and address member inquiries and concerns. The role supports members with account needs, recommends products and solutions, opens accounts, and processes loans while helping deliver a positive member experience.Two years' experience with…