About the role

What you’ll do

• Lead customer discovery and workflow discussions for VitalPay
• Deliver product demonstrations to technical, operational, and executive audiences
• Build and present pricing proposals alongside Sales
• Guide customers through surcharging program design and compliance
• Coordinate with Sales, Product, Engineering, and Implementation teams to ensure feasible, implementation-ready solutions
• Support enterprise security reviews, RFPs/RFIs, and proof-of-concept or pilot programs

What you’ll need

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• 5+ years in solutions architecture, sales engineering, enterprise software, systems integration, implementation consulting, or customer-facing technical roles
• 5+ years of hands-on payment processing knowledge including gateways, tokenization, PCI DSS, settlement, and chargeback/dispute flows
• Understanding of payments pricing structures and experience building and presenting pricing proposals
• Experience with ERP platforms and ERP-related integrations
• Direct experience with WorldPay or a comparable payment processor/platform such as Stripe, Adyen, or Fiserv

Original job description