Senior Product Manager - Consumer Experience at StubHub · New York, NY · Joined
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Senior Product Manager - Consumer Experience
StubHub · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$194k–$270kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Consumer Experience · Source: jobright · Posted by joined-scrapper
About the role
StubHub seeks a Senior Product Manager to lead consumer experience initiatives, overseeing software product lifecycle from design to deployment while collaborating with engineering and design teams. The role focuses on using analytics and AI-powered solutions, including LLMs, to enhance customer interactions across a global two-sided marketplace.
What you’ll do
Design, develop, test, optimize, document, and deploy software systems and application components
Collaborate with technical personnel to integrate components and resolve issues
Translate high-level business requirements into technical specifications, user stories, and acceptance criteria
Manage full lifecycle of software product initiatives from requirements elicitation to post-launch enhancements
Use analytics and data-driven reasoning to prioritize feature development and validate product outcomes
Balance buyer and seller needs to optimize customer experience and commercial outcomes
What you’ll need
Bachelor's degree or U.S. equivalent in Computer Science or related field plus 6 years of product management or software development experience
6 years of experience delivering customer value at scale and driving measurable product outcomes
6 years of experience collaborating with engineers and designers using analytics and data-driven reasoning
6 years of experience translating business requirements into technical specifications and user stories within SDLC and Agile methodologies
3 years of experience operating within a global, two-sided marketplace platform
3 years of experience building and scaling AI-powered customer experiences with LLMs and natural language understanding
Original job description
StubHub is hiring a Senior Product Manager for Consumer Experience. The role’s stated duties focus on designing, developing, testing, optimizing, documenting, and deploying software systems and application components, while collaborating with technical personnel to integrate components and resolve issues.Bachelor's degree or U.S. equivalent in Computer…