Technical Onboarding Manager at AppCard, Inc. · Mundelein, IL · Joined
AI
Technical Onboarding Manager
AppCard, Inc. · Mundelein, IL · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
AppCard is hiring a Technical Onboarding Manager to lead technical onboarding for newly signed customers, overseeing client integration, training, ongoing support, and onboarding process improvements. The role demands excellent communication and organizational skills, collaboration in a fast-paced setting, and knowledge of SaaS and retail technology.
What you’ll do
Lead technical onboarding for newly signed customers
Manage client integration
Provide training to clients
Provide ongoing support
Drive feedback-driven improvements to onboarding process
Improve customer experience
What you’ll need
Excellent communication skills, both verbal and written
Strong organizational skills with attention to detail
Ability to work collaboratively in a fast-paced environment
Knowledge of SaaS products
Interest in retail technology
Original job description
AppCard is hiring a Technical Onboarding Manager to lead technical onboarding for newly signed customers. The role manages client integration, training, ongoing support, and feedback-driven improvements in the onboarding process and customer experience.Excellent communication skills, both verbal and writtenStrong organizational skills with attention to…