Part-Time Customer Experience Associate at Origin · United States · Joined
O
Part-Time Customer Experience Associate
Origin · United States · Just now · 0 applicants
NewRemotePart-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Part-time
Level
Middle
Team: Customer Experience · Source: jobright · Posted by joined-scrapper
About the role
Origin is seeking a part-time Customer Experience Associate to support members and financial planners, providing customer support across channels and gathering feedback to improve the product.
What you’ll do
Provide customer support across communication channels
Resolve customer issues effectively
Meet service standards
Gather feedback to improve product and customer experience
What you’ll need
At least 2-3 years of support or customer-facing experience
Strong verbal and written communication skills
Technical proficiency with SaaS and fintech applications
Bachelor's degree or equivalent experience
Experience with Zendesk
Experience with start-ups
Original job description
Origin is seeking a part-time Customer Experience Associate to support its members and Financial Planners. The role provides customer support across communication channels, helps resolve issues and meet service standards, and gathers feedback to improve the product and customer experience.At least 2-3 years of experience in a support or customer-facing…