Customer Service Representative at Appleton Campbell · Warrenton, VA · Joined
AC
Customer Service Representative
Appleton Campbell · Warrenton, VA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Appleton Campbell, a residential HVAC, plumbing, and electrical services company, is seeking a Customer Service Representative to manage customer communications, coordinate appointments, and maintain accurate records across software systems, requiring at least 3 years of experience and strong multitasking skills.
What you’ll do
Handle customer communications
Coordinate appointments
Conduct follow-ups
Maintain customer information across software systems
What you’ll need
Minimum of 3 years in customer service
Strong verbal and written communication
Comfortable managing high call volumes
Proficient in computer systems and adaptable to learning new software
Ability to multitask, prioritize, and manage workload
Capable of handling challenging situations with patience and professionalism
Original job description
Appleton Campbell provides HVAC, plumbing, and electrical services to its community and surrounding areas. The Customer Service Representative supports customers by handling communications, coordinating appointments, conducting follow-ups, and maintaining customer information across software systems.Minimum of 3 years in a customer service roleStrong…