Senior Program Manager at TTEC Digital · United States · Joined
TD
Senior Program Manager
TTEC Digital · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper
About the role
TTEC Digital is hiring a Senior Program Manager to coordinate and lead customer system implementations and enterprise programs, overseeing client relationships, delivery teams, and program planning while driving continuous improvement across projects.
What you’ll do
Manage client relationships and delivery teams
Oversee program planning and reporting
Lead risk management across programs
Drive continuous improvement in projects
Coordinate multiple workstreams and teams
What you’ll need
15+ years in Project/Program Management within consulting
5-8 years of strategic development experience
Experience leading enterprise-level client programs
Experience with waterfall, agile/scrum, and hybrid methodologies
Ability to lead multiple teams of 3 to 50 people
Willingness to travel up to 30%
Original job description
TTEC Digital is hiring a Senior Program Manager to coordinate and lead customer system implementations and enterprise programs. The role manages client relationships, delivery teams, program planning, reporting, risk management, and continuous improvement across projects.Experience delivering transformation projectsDeep knowledge with modern CCaaS…