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Disputes Analyst

Brightspeed · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

Brightspeed seeks a Telecom Dispute Analyst to investigate and resolve billing disputes by analyzing invoices, tariffs, contracts, and billing data. The role coordinates with internal teams to ensure accurate outcomes and improve dispute processes.

What you’ll do

  • Investigate telecom billing disputes
  • Analyze invoices, tariffs, contracts, and billing data
  • Coordinate with internal teams
  • Support accurate dispute outcomes
  • Drive process improvements
  • Manage multiple priorities in a high-volume environment

What you’ll need

  • Telecom dispute knowledge
  • 2+ years of CABS experience
  • FCC/PUC tariff and contract experience
  • 2+ years in dispute resolution, billing analysis, revenue assurance, or intercarrier operations
  • Strong Excel and analytical skills
  • Bachelor's degree preferred or equivalent telecom experience

Original job description

Brightspeed is seeking a Telecom Dispute Analyst to investigate and resolve telecom billing disputes. The role analyzes invoices, tariffs, contracts, and billing data; coordinates with internal teams; and supports accurate dispute outcomes and process improvements.Telecom dispute knowledge is a must, including access billing, intercarrier compensation,…

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