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Customer Support Specialist at i3logix, Inc. · Denver, CO · Joined
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Customer Support Specialist

i3logix, Inc. · Denver, CO · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
$19–$22/hrListed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper

About the role

i3logix seeks a Customer Support Specialist to support its drug testing and occupational health screening platform, assisting customers with inquiries, integrations, account setup, and coordination with clinics and laboratories.

What you’ll do

  • Support customers with inquiries
  • Assist with integrations and account setup
  • Manage client accounts
  • Coordinate services and screening results with clinics, collection facilities, and laboratories
  • Communicate via phone and email
  • Maintain consistent productivity and performance

What you’ll need

  • 1+ years of customer service, client accounts management, and call center experience
  • Intermediate proficiency in Google Workspace
  • Intermediate proficiency in Microsoft Office 365 (Excel & Word)
  • Excellent communication skills with staff and customers
  • Ability to multitask and demonstrate phone/email etiquette
  • Experience in the drug testing industry

Original job description

i3logix is hiring a Customer Support Specialist for its i3screen drug testing and occupational health screening platform. The role supports customers with inquiries, integrations, account setup and management, and coordinates services and screening results with occupational health clinics, collection facilities, and laboratories.Google Workspace -…

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