Technical Support Specialist at Vivaticket · Orlando, FL · Joined
V
Technical Support Specialist
Vivaticket · Orlando, FL · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Vivaticket is hiring a Technical Support Specialist to troubleshoot and resolve software, website, hardware, and network issues, investigate data and API problems, and support customers using their ticketing solutions.
What you’ll do
Troubleshoot software, website, hardware, and network issues
Investigate data and API concerns
Communicate resolutions to internal and external customers
What you’ll need
Excellent written and verbal communication skills
2+ years of SQL, SOAP API, and REST API experience
Back-end ticketing or retail Point of Sale administration
Fluent English
Proficiency in MS Office, Office 365, and Windows OS
Strong problem-solving and analytical skills
Original job description
Vivaticket is hiring a Technical Support Specialist to support its ticketing solutions for customers. The role troubleshoots software, website, hardware, and network issues, investigates data and API concerns, and communicates resolutions to internal and external customers.Excellent written and verbal communication skills2 years of SQLBack-end…