Technical Customer Success Specialist at HP · Spring, TX · Joined
H
Technical Customer Success Specialist
HP · Spring, TX · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$83k–$128kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
HP is seeking a Technical Customer Success Specialist to support post-sales implementation and adoption of HP Digital Solutions, focusing on DEX and endpoint security. The role provides technical guidance, training, escalation management, and ongoing value delivery to enterprise customers.
What you’ll do
Implement and integrate HP Digital Solutions for customers
Provide technical guidance and training to customers
Manage escalations and resolve technical issues
Drive customer adoption and satisfaction
Deploy, troubleshoot, and update endpoint software
Manage stakeholder relationships within customer environments
What you’ll need
Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience
Experience developing, implementing, managing, and sustaining Enterprise IT systems
Knowledge of Windows endpoint operating systems and endpoint management
Experience with endpoint solution architecture and management
Proficiency with software deployment tools such as SCCM, Intune, and PowerShell
Customer-facing experience supporting software-based services and customer success
Original job description
HP is seeking a post-sales technical Customer Success Specialist to help customers implement and integrate HP Digital Solutions, with a focus on DEX and endpoint security. The role supports customer adoption and satisfaction through technical guidance, escalation management, training, and ongoing value delivery.Bachelor's degree in Computer Engineering,…