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Experience Research Senior Associate at Chase · Columbus, OH · Joined
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Experience Research Senior Associate

Chase · Columbus, OH · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$95k–$130kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Consumer Bank Firmwide Core Deposit Platform · Source: jobright · Posted by joined-scrapper

About the role

Chase is seeking an Experience Research Senior Associate to conduct quantitative and qualitative research for its Consumer Bank Firmwide Core Deposit Platform, translating customer insights into actionable recommendations that inform product design and research strategy.

What you’ll do

  • Conduct quantitative and qualitative research
  • Translate customer insights into actionable recommendations
  • Collaborate with cross-functional teams
  • Inform product design and research strategy

What you’ll need

  • 3+ years of experience in generative and evaluative user experience research
  • Demonstrated proficiency in quantitative and qualitative research methods including survey, interview, ethnography, and data analysis
  • Advanced knowledge of user experience design principles and ethnographic practices
  • Advanced understanding of current research methodologies and their application
  • Hands-on experience with AI-assisted tools like Claude Code and GitHub Copilot
  • Experience with Bitbucket version control and familiarity with BMAD Method

Original job description

Chase is hiring an Experience Research Senior Associate for its Consumer Bank Firmwide Core Deposit Platform. The role conducts quantitative and qualitative research, translates customer insights into actionable recommendations, and collaborates with cross-functional teams to inform product design and research strategy.3+ years of experience or equivalent…

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