Intact Technology · Reston, VA · Just now · 0 applicants
NewOn-siteFull-timeLead
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper
About the role
Intact Technology seeks a seasoned Business Solution Lead to guide ServiceNow engagements for federal clients in secure environments, overseeing business analysis, process improvement, and stakeholder adoption while mentoring junior team members.
What you’ll do
Lead moderately complex ServiceNow engagements
Oversee business analysis and process improvement
Guide stakeholder adoption of ServiceNow solutions
Mentor junior team members
Ensure delivery aligns with customer objectives and federal requirements
What you’ll need
Active Top Secret clearance with SCI eligibility
5+ years of ServiceNow platform experience
ServiceNow Certified System Administrator (CSA)
At least one ServiceNow Certified Implementation Specialist (CIS) certification
Strong knowledge of ServiceNow ITSM processes
Experience gathering and documenting business and functional requirements
Original job description
Intact Technology is hiring a Business Solution Lead to lead moderately complex ServiceNow engagements for federal government customers in secure environments. The role oversees business analysis and process improvement, guides stakeholder adoption of ServiceNow solutions, mentors junior team members, and ensures delivery aligns with customer objectives and…