Parts Customer Service Representative at Biesse · Charlotte, NC · Joined
B
Parts Customer Service Representative
Biesse · Charlotte, NC · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Biesse America is seeking a Parts Customer Service Representative to handle parts inquiries, quotations, and customer orders, ensuring timely resolution of logistics and order issues. The role requires strong communication and organizational skills in a fast-paced environment.
What you’ll do
Manage parts inquiries, quotations, and customer orders
Research parts and resolve order and logistics issues
Coordinate with internal departments, factories, and warehouse staff
Support customers with parts-related questions
What you’ll need
2-3 years of inside sales/customer service/call center experience
Intermediate Microsoft Office skills
Experience using Oracle or similar system for queue management and order placement
Excellent written, verbal and interpersonal communication skills
Ability to prioritize tasks in a fast-paced environment
Organization and issue tracking skills with follow-through on commitments
Original job description
Biesse America Inc. is hiring a Parts Customer Service Representative to manage parts inquiries, quotations, and customer orders. The role supports customers by researching parts, resolving order and logistics issues, and coordinating with internal departments, factories, and warehouse staff.2-3 years of inside sales/customer service/call center…