Decision Center Specialist at GOAT Group · Easton, PA · Joined
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Decision Center Specialist
GOAT Group · Easton, PA · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Junior
Team: Decision Center · Source: jobright · Posted by joined-scrapper
About the role
The Decision Center Specialist at GOAT Group resolves fulfillment exceptions and investigates defective orders, minimizing operational and financial impact while sharing root-cause insights with operations leadership.
What you’ll do
Resolve fulfillment exceptions
Investigate defective orders
Reduce operational and financial impact
Share root-cause insights with Operations Leadership to improve training and process accuracy
What you’ll need
1+ years of experience in fulfillment problem solving, order management, or customer service in a warehouse environment
Excellent written and verbal communication skills
Strong organization and time management skills with attention to detail and focus on accuracy
Quick learner and self-starter capable of working independently and handling increasing responsibility
Experience working with a WMS for reporting, order investigation, and troubleshooting
Technically proficient in Google Suite and Slack
Original job description
GOAT Group operates platforms for authentic sneakers, apparel, and accessories. The Decision Center Specialist resolves fulfillment exceptions, investigates defective orders, reduces operational and financial impact, and shares root-cause insights with Operations Leadership to improve training and process accuracy.1+ years of experience in dealing…