Mission Operator - Virginia at Axon · Richmond, VA · Joined
A
Mission Operator - Virginia
Axon · Richmond, VA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$82k–$131kListed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Axon seeks a Mission Operator II in Richmond, VA, to serve as a trusted technical advisor for public safety agencies, leading customer partnerships, deployments, escalations, and training. The role requires 5–7 years of customer-facing technical experience with enterprise software and cloud environments.
What you’ll do
Lead customer partnerships
Manage technical escalations
Oversee deployments and operational improvements
Conduct data analysis
Provide training and field engagements
Serve as trusted technical advisor for public safety agencies
What you’ll need
5–7 years in technical account management, customer success, implementation, or solution engineering
Experience supporting enterprise software, SaaS platforms, or cloud technologies
Strong troubleshooting, analytical thinking, and root-cause analysis skills
Working knowledge of networking, cloud infrastructure, and enterprise integrations
Ability to independently manage complex customer relationships
Ability to travel and obtain/maintain CJIS compliance
Original job description
Axon develops an ecosystem of devices and cloud software focused on public safety and justice. The Mission Operator II serves as a trusted technical advisor for complex public safety agencies, leading customer partnerships, technical escalations, deployments, operational improvements, data analysis, training, and field engagements.Typically **5–7 years**…