Manager, Account Management at Warp · New York, NY · Joined
W
Manager, Account Management
Warp · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$160k–$240kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Account Management · Source: jobright · Posted by joined-scrapper
About the role
Warp seeks a Manager of Account Management to lead and scale its Account Manager team, owning retention and expansion performance while developing processes and coaching practices. The role requires strong B2B account management leadership experience and comfort with early-stage startup ambiguity.
What you’ll do
Lead and scale the Account Manager team
Own retention and expansion performance
Develop team processes and coaching practices
Partner across the company to improve customer outcomes
What you’ll need
4-5 years of B2B account management, customer success, or sales experience
At least 2-3 years directly managing a quota-carrying team
Track record of leading a team to meet or exceed retention and expansion targets
Experience building or significantly improving account management processes, playbooks, or tooling
Comfort with forecasting and reporting; fluency with modern CS/sales stack (Salesforce, Metabase, Pylon, Linear or equivalent)
Excellent communication and stakeholder management skills
Original job description
Warp is an AI-native employee management platform hiring a Manager of Account Management to lead and scale its Account Manager team. The role owns retention and expansion performance, develops team processes and coaching practices, and partners across the company to improve customer outcomes.Minimum 4-5 years of B2B account management, customer success,…