Team: Operations · Source: jobright · Posted by joined-scrapper
About the role
Coolspa seeks a Director of Operations to lead daily operations at its surgeon-led plastic surgery practice and luxury medspa in Manhattan, focusing on building operational systems, team leadership, and patient experience while supporting compliance and growth.
What you’ll do
Lead daily operations
Build operational systems
Lead teams
Oversee patient experience and operating performance
Support compliance, facilities, and practice growth
What you’ll need
Experience leading operations in healthcare or high-touch service environment
Experience working with physicians, nurses, aestheticians, and administrative teams
Strong time management and organizational skills
Clear written and verbal communication
Experience building workflows and training teams
Comfort with practice management systems and sound judgment
Original job description
Coolspa is hiring a Director of Operations to lead daily operations at its surgeon-led plastic surgery practice and luxury medspa on Manhattan’s Upper East Side. The role builds operational systems, leads teams, oversees the patient experience and operating performance, and supports compliance, facilities, and practice growth.Experience leading operations…