Mission Operator - Baltimore at Axon · Baltimore, MD · Joined
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Mission Operator - Baltimore
Axon · Baltimore, MD · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$82k–$131kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Axon seeks a Mission Operator II in Baltimore to serve as the technical advisor for complex public safety agencies, leading troubleshooting, deployments, adoption, training, and stakeholder coordination throughout the customer lifecycle.
What you’ll do
Lead technical troubleshooting for complex public safety agencies
Manage deployments throughout the customer lifecycle
Drive customer adoption and operational improvements
Provide data-driven recommendations
Deliver training and stakeholder coordination
What you’ll need
5–7 years in technical account management, customer success, implementation, solution engineering, or comparable customer-facing technical roles
Strong troubleshooting, analytical thinking, and root-cause analysis skills
Working knowledge of networking, cloud infrastructure, enterprise integrations, and modern IT environments
Proven ability to independently manage complex customer relationships, with strong executive communication and consulting skills
Ability to obtain and maintain CJIS compliance and satisfy customer background requirements
Original job description
Axon hires a Mission Operator II to serve as the technical advisor for complex public safety agencies throughout the customer lifecycle. The role leads technical troubleshooting, deployments, customer adoption, operational improvements, data-driven recommendations, training, and stakeholder coordination.Typically **5–7 years** of experience in technical…