Developer Analyst II at Realpage · United States · Joined
R
Developer Analyst II
Realpage · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$71k–$120kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Problem Management · Source: jobright · Posted by joined-scrapper
About the role
Developer Analyst II on RealPage's Problem Management team, responsible for resolving complex product escalations through advanced root cause analysis, documenting defects, and collaborating with Support, Product Management, and Engineering.
What you’ll do
Resolve complex product escalations through advanced root cause analysis
Document defects and technical findings
Mentor junior analysts
Collaborate with Support, Product Management, and Engineering teams
Manage multiple escalations and prioritize effectively
What you’ll need
Bachelor's degree or equivalent experience in a technical, analytical, or business field
4-5 years of experience in technical support, product operations, or related role
Intermediate to advanced SQL skills
Experience with REST APIs for diagnostic purposes
Demonstrated root cause analysis and problem-solving skills
Excellent written and verbal communication skills
Original job description
RealPage is hiring a Developer Analyst II for its Problem Management team. The role resolves complex product escalations through advanced root cause analysis, documents defects, mentors junior analysts, and collaborates with Support, Product Management, and Engineering.Bachelor's degree or equivalent experience in a technical, analytical, or business…