AI Acquisition · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$72k–$96kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
AI Acquisition is seeking a Client Relationship & Retention Specialist to manage complex customer situations, resolve disputes, and strengthen long-term client relationships. The role requires strong communication and problem-solving skills to lead difficult conversations and coordinate cross-functional resolutions.
What you’ll do
Investigate and resolve customer concerns
Lead difficult and emotionally charged conversations
Experience in consultative or high-ticket sales/closing
Experience in customer retention, success, account management, or escalations
Strong conversational influence and call control
Ability to build rapport with frustrated or skeptical customers
Strong investigative and problem-solving skills
Good commercial judgment and understanding of customer value
Original job description
AI Acquisition is seeking a Client Relationship & Retention Specialist to manage complex customer situations and strengthen long-term client relationships. The role focuses on investigating customer concerns, leading difficult conversations, coordinating cross-functional resolutions, restoring confidence, and improving retention.Previous experience in…