Customer Success Manager at Workplace Options · United States · Joined
WO
Customer Success Manager
Workplace Options · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$65k–$80kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Owns mid-market employer accounts to drive value, retention, and renewals for EAP and behavioral health benefits.
What you’ll do
Own mid-market employer accounts
Support client relationships
Drive renewals and retention
Help clients realize value from EAP and behavioral health benefits
Partner with brokers, consultants and carrier partners
Present to HR audiences and employee groups
What you’ll need
4+ years in customer success, account management or client relations
Bachelor's degree or equivalent experience
Experience owning client relationships including renewals and retention
Experience partnering with regional and national brokers, consultants and carrier partners
Comfort working with utilization and financial data
Proficient in Microsoft Office, Google Suite, and Salesforce
Original job description
Behavioral Health Systems (BHS), supported in recruiting by Workplace Options, is hiring a Customer Success Manager. The role owns mid-market employer accounts, supporting client relationships, renewals and retention, and helping clients realize value from EAP and behavioral health benefits.4+ years in customer success, account management or client…