IT Support Specialist at Disguise · Atlanta, GA · Joined
D
IT Support Specialist
Disguise · Atlanta, GA · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
$50k–$60kListed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Disguise is hiring an IT Support Specialist to provide hands-on desk-side and remote IT support across its global offices, handling help desk requests, troubleshooting, and account/device management. This entry-level full-time hybrid role is based in Atlanta, GA.
What you’ll do
Provide desk-side and remote IT support to users across global offices
Handle help desk requests and troubleshoot technical issues
Manage user accounts and devices
Support remote/hybrid and globally distributed workforce
Contribute to improving IT services and support processes
What you’ll need
Proven experience in an IT support or help desk role
Hands-on experience supporting Google Workspace and/or Microsoft Azure environments
Strong troubleshooting skills across Windows and macOS
Experience with endpoint management / MDM tools such as Intune, Kandji, or similar
Familiarity with ticketing systems and network fundamentals
Excellent communication, customer service, and problem-solving skills
Original job description
Disguise is hiring an IT Support Specialist to provide hands-on desk-side and remote IT support to users across its global offices. The role handles help desk requests, troubleshoots technical issues, manages accounts and devices, and contributes to improving IT services and support processes.Proven experience in an IT support or help desk roleHands-on…