Product Specialist at Jump - Advisor AI · Draper, UT · Joined
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Product Specialist
Jump - Advisor AI · Draper, UT · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
$65k–$75kListed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Jump is hiring a Product Specialist to support financial advisors using its AI platform, providing customer support, resolving issues, educating users, and sharing feedback with internal teams. This hybrid role in Draper, UT is ideal for a detail-oriented communicator excited to work at an early-stage tech company.
What you’ll do
Manage customer support for financial advisors and prospects
Resolve issues and troubleshoot methodically
Educate users on product features
Share customer feedback with product and engineering teams
Represent the brand professionally and personably
What you’ll need
College degree required
Top 5% written and verbal communication skills
Meticulous, detail-oriented, and able to multitask
Comfortable with technical interfaces
U.S. residence
Excited about early-stage tech and AI
Original job description
Jump builds AI tools that help financial advisors manage client meetings and other workflows. The Product Specialist supports financial advisors and prospects by managing customer support, resolving issues, educating users on product features, and sharing customer feedback with product and engineering teams.You are a top-5% writer + verbal communicator –…