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Customer Success Manager at AgileBlue · United States · Joined
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A

Customer Success Manager

AgileBlue · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

AgileBlue is seeking a Customer Success Manager to manage a portfolio of 50+ customers, driving renewals, retention, and growth while leading security posture conversations and coordinating with internal teams.

What you’ll do

  • Managing a portfolio of 50+ customers
  • Leading renewals, retention, and account growth
  • Leading security posture conversations
  • Coordinating across internal teams (Sales, Support, TAM, Product)
  • Running QBRs and value conversations
  • Acting on account health signals to prevent churn

What you’ll need

  • 2–5 years in customer success, account management, sales, support or related customer-facing roles
  • Track record owning renewals, revenue retention and growth (GRR/NRR)
  • Comfort leading semi-technical conversations on security posture, detection, and risk
  • Experience running QBRs and value conversations
  • Cross-functional mindset, comfortable coordinating with Sales, Support, TAM, and Product
  • Self-directed and comfortable in a fast-paced environment

Original job description

AgileBlue is hiring a Customer Success Manager to help clients get the most out of its security operations platform. The role manages a portfolio of 50+ customers, leading renewals, retention, account growth, security posture conversations, and coordination across internal teams.2–5 years in customer success, account management, sales, support or related…

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