Lead Business Systems Analyst at Brown & Brown · United States · Joined
BB
Lead Business Systems Analyst
Brown & Brown · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
$100k–$140kListed
Workplace
Remote
Job type
Full-time
Level
Lead
Team: Business Systems Analyst · Source: jobright · Posted by joined-scrapper
About the role
Brown & Brown seeks a Lead Business Systems Analyst to coach and mentor analysts, monitor performance, and drive process improvements across the Business Systems Analyst function. The role focuses on operational excellence, quality governance, and leveraging tools like Jira and AI to improve workflows.
What you’ll do
Drive operational excellence and quality governance
Coach and mentor business systems analysts
Monitor operational performance and team capacity
Promote standardized practices
Lead process improvements across Product Support and project work
What you’ll need
Proficiency with Jira, Microsoft Office tools, and related business systems
Knowledge of process improvement methodologies including continuous improvement and workflow optimization
Familiarity with automation tools and platforms
Foundational AI literacy to enhance analysis, documentation, and process outcomes
Preferred Agile, Business Analysis, or Process Improvement certifications
Experience with insurance and operational systems preferred
Original job description
Brown & Brown is hiring a Lead Business Systems Analyst to drive operational excellence, quality governance, and team enablement across its Business Systems Analyst function. The role coaches and mentors analysts, monitors operational performance and team capacity, promotes standardized practices, and leads process improvements across Product Support and…