Technical Account Manager at ABOUT YOU · United States · Joined
AY
Technical Account Manager
ABOUT YOU · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: SCAYLE · Source: jobright · Posted by joined-scrapper
About the role
SCAYLE seeks a Technical Account Manager to manage technical relationships with enterprise customers, advising on platform use, integrations, and architecture while monitoring performance and coordinating escalations.
What you’ll do
Manage technical relationships with 5–10 enterprise customers
Advise customers on platform use, integrations, and architecture
Coordinate technical escalations
Monitor platform health and KPIs
Recommend improvements based on platform performance
What you’ll need
Bachelor's or Master's degree in computer science, information systems, engineering, or equivalent
5+ years of experience in enterprise e-commerce, SaaS platforms, or digital consulting
Proven experience in technical customer-facing roles such as TAM, Solution Architect, or Senior Consultant
Understanding of e-commerce architectures including storefronts, APIs, OMS, PIM, CMS, and ERP integrations
Familiarity with headless commerce and MACH principles
Experience with platform migrations, pre/post-sales consulting, and platforms like SCAYLE, Salesforce Commerce Cloud, commercetools, SAP Commerce Cloud, or Shopify Plus
Original job description
SCAYLE is hiring a Technical Account Manager to manage technical relationships with 5–10 enterprise customers. The role advises customers on platform use, integrations, and architecture, coordinates technical escalations, and monitors platform health and KPIs to recommend improvements.Bachelor- oder Masterabschluss in Informatik, Informationssystemen,…