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ServiceNow Technical Architect (Service Mapping & ITOM) at Optimum Healthcare IT · United States · Joined
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OI

ServiceNow Technical Architect (Service Mapping & ITOM)

Optimum Healthcare IT · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper

About the role

Optimum Healthcare IT seeks a ServiceNow Technical Architect to design and deliver ITOM Visibility and Service Mapping solutions for healthcare clients, combining customer engagement, presales support, and team mentorship.

What you’ll do

  • Shape and deliver ServiceNow solutions for healthcare customers
  • Architect ITOM Visibility and Service Mapping solutions
  • Engage with customers to understand and address needs
  • Ensure technical quality of delivered solutions
  • Mentor and coach team members on technical development
  • Support presales solution design and estimates

What you’ll need

  • 5+ years of ServiceNow platform experience with hands-on ITOM Discovery and Service Mapping
  • ServiceNow CSA or CAD certification plus ITOM CIS certifications
  • 10 years of client-facing experience supporting business transformation through technology
  • Experience with XML, HTML, Angular JS, RESTful Web Services, and advanced JavaScript on ServiceNow
  • Knowledge of ServiceNow constructs including IntegrationHub, scoped application development, and Studio
  • Experience assigning estimates and coaching resources against user stories

Original job description

Optimum Healthcare IT is hiring a ServiceNow Technical Architect to shape and deliver ServiceNow solutions for healthcare customers. The role focuses on ITOM Visibility and Service Mapping architecture, customer engagement, technical quality, team mentorship, and presales solution design.5+ years of ServiceNow platform experience with a strong hands-on…

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