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Customer Service Representative at Fischer Services · Mountlake Terrace, WA · Joined
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Customer Service Representative

Fischer Services · Mountlake Terrace, WA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$28–$32/hrListed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

Fischer Services seeks a Customer Service Representative to handle incoming calls, schedule service appointments in Service Titan, and support dispatch for a residential and commercial electrical services company.

What you’ll do

  • Handle incoming customer calls
  • Book and coordinate service appointments in Service Titan
  • Support dispatch operations
  • Maintain accurate customer records and follow-up

What you’ll need

  • Customer service and appointment scheduling experience in home services
  • Hands-on Service Titan experience
  • Clear, friendly phone presence and strong listening skills
  • Confidence converting customer inquiries into booked appointments
  • Sound judgment and ability to manage competing priorities
  • Strong computer skills and efficiency with digital scheduling tools

Original job description

Fischer Services is hiring a Customer Service Representative to connect customers with its home services team. The role handles incoming calls, books and coordinates service appointments in Service Titan, supports dispatch, and maintains accurate customer records and follow-up.Customer service and appointment scheduling experience in plumbing, HVAC,…

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