Credit Acceptance Corporation · Michigan, USA · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$17–$20/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Operations · Source: builtin · Posted by joined-scrapper
About the role
Remote entry-level role at Credit Acceptance focused on helping customers resolve past-due car payments and avoid repossession through phone-based support, negotiation, and account solutions.
What you’ll do
Handle inbound and outbound customer phone calls
Develop solutions to bring past-due accounts current
Cancel or stop vehicle repossessions when possible
Process one-time and recurring payments over the phone
Update customer contact and vehicle information
Support additional customer service requests
What you’ll need
High School Diploma or GED
High speed internet connection with minimum 15mbps download speed
Comfortable talking and typing at the same time
Ability to navigate multiple computer programs simultaneously
Open to ongoing feedback aimed at improving performance
Previous customer service or collection experience preferred
Benefits
401(K) matchComprehensive medical, dental, and vision insuranceParental leave and adoption assistanceTuition reimbursementUncapped monthly performance bonusGenerous PTO and paid holidays
Original job description
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where…