Retirement Plan Administration Support Specialist at Aquila · United States · Joined
A
Retirement Plan Administration Support Specialist
Aquila · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: CalcAir · Source: jobright · Posted by joined-scrapper
About the role
Aquila seeks a Retirement Plan Administration Support Specialist to help customers resolve complex retirement plan administration, calculation, and regulatory questions while collaborating with development on issue investigation and testing.
What you’ll do
Resolve customer questions about plan administration, calculations, software functionality, and regulatory requirements
Collaborate with development on issue investigation and software testing
Take ownership of resolving issues and keep customers informed
Explain complex retirement plan concepts and software functionality to customers
Work independently and with support and development colleagues
Contribute to product testing and improving customer support
What you’ll need
Hands-on experience administering U.S. qualified retirement plans
Strong understanding of qualified retirement plans including compliance testing, contributions, distributions, and plan documentation
Familiarity with ERISA and regulatory developments such as SECURE 2.0
Experience using retirement plan administration software
Comfortable working with spreadsheets to review calculations and validate results
Ability to explain complex retirement plan concepts clearly
Original job description
CalcAir, a Gemini Group company within Aquila, provides retirement plan administration software to third-party administrators and benefits professionals. The Retirement Plan Administration Support Specialist helps customers resolve complex questions about plan administration, calculations, software functionality, and regulatory requirements, while…