Account Manager (SMB) at Vendelux · New York, NY · Joined
V
Account Manager (SMB)
Vendelux · New York, NY · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$120k–$140kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Vendelux, a B2B SaaS event marketing intelligence platform, seeks an Account Manager to own the full client lifecycle for SMB customers, driving onboarding, adoption, renewals, and expansion while building face-to-face relationships and supporting customer community initiatives.
What you’ll do
Manage customers across onboarding, adoption, renewals, and expansion
Drive retention and support customer community initiatives
Build face-to-face relationships by traveling to meet customers
Navigate difficult conversations with customers and internal stakeholders
What you’ll need
2+ years in Customer Success, Account Management, or a hybrid
Proven track record owning the full client lifecycle: onboarding, adoption, renewals, upsells, negotiations
Thrives in a fast-paced environment managing multiple high-priority accounts
Relentless about retention with a creative, persistent approach
Comfortable traveling to meet customers in person
Strong communicator and self-starter; ideally from B2B SaaS or high-growth tech
Original job description
Vendelux is a B2B SaaS company building an event marketing intelligence platform. The Account Manager manages customers across onboarding, adoption, renewals, and expansion, driving retention and supporting customer community initiatives.2+ years of experience in Customer Success, Account Management, or a hybrid of bothProven track record of owning the…