Staff Software Engineer, Product/AI at Customer.io · United States · Joined
C
Staff Software Engineer, Product/AI
Customer.io · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
$200k–$280kListed
Workplace
Remote
Job type
Full-time
Level
Lead
Team: Product/AI · Source: jobright · Posted by joined-scrapper
About the role
This role leads ambiguous product and AI engineering problems end-to-end, taking ownership from framing through launch and iteration while aligning cross-functional teams. It demands strong backend expertise, product and technical judgment, and hands-on, accountable use of AI throughout the software development lifecycle.
What you’ll do
Own ambiguous product and engineering problems from framing through launch and iteration
Lead technical decisions across the stack
Align cross-functional teams
Improve engineering practices
Apply AI thoughtfully throughout software development
What you’ll need
Track record of leading complex work across teams or systems
Strong backend engineering experience and ability to work across the stack
Strong product and technical judgment
Ability to influence experienced peers without formal authority
Experience using metrics, experimentation, and observability to guide decisions
Regular, hands-on use of AI across the software development lifecycle
Original job description
Customer.io is hiring a Staff Software Engineer, Product/AI to own ambiguous product and engineering problems from initial framing through launch and iteration. The role leads technical decisions across the stack, aligns cross-functional teams, improves engineering practices, and applies AI thoughtfully throughout software development.A track record of…