Senior Manager, Digital Product, UX and Insights at Haworth · Holland, MI · Joined
H
Senior Manager, Digital Product, UX and Insights
Haworth · Holland, MI · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Digital Product, UX and Insights · Source: jobright · Posted by joined-scrapper
About the role
Haworth is hiring a Senior Manager to lead digital product, UX, and customer insights, driving customer-centered digital experiences and a cross-functional team to deliver measurable business results.
What you’ll do
Lead strategy, development, and optimization of digital customer experiences
Oversee digital product management, UX, customer insights, and cross-functional team
Deliver customer-centered digital solutions and measurable business results
Build or mature digital product, UX, or customer experience capabilities
Drive customer research, usability testing, behavioral analytics, and voice-of-customer programs
Lead digital initiatives, websites, or customer experience programs
What you’ll need
Bachelor's degree in Marketing, Business, User Experience, Digital Design, or related field
7+ years in digital product management, UX, customer experience, or related digital disciplines
3+ years of direct leadership experience
Experience leading digital initiatives, websites, digital products, or customer experience programs
Deep expertise in UX strategy, research, journey mapping, and customer-facing platforms
Executive-level presentation and communication skills with cross-functional stakeholder influence
Original job description
Haworth is seeking a Senior Manager, Digital Product, UX and Insights to lead the strategy, development, and optimization of its digital customer experiences. The role oversees digital product management, UX, customer insights, and a cross-functional team to deliver customer-centered digital solutions and measurable business results.Bachelor's degree in…