Fraud Agent I at Navitas Credit · Greenville, SC +1 more · Joined
NC
Fraud Agent I
Navitas Credit · Greenville, SC +1 more · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Navitas Credit is hiring a Fraud Agent I to review banking fraud alerts, investigate suspicious activity, and protect customers through timely account-security actions and collaboration with bank teams.
What you’ll do
Review banking fraud alerts and assess suspicious activity
Assign or investigate fraud cases
Take timely account-security actions
Communicate with customers on escalated or sensitive issues
Document investigations and maintain accurate records
Collaborate with bank teams and follow applicable policies and regulations
What you’ll need
High school diploma or equivalent
Minimum 2 years in banking, financial services, fraud investigations, or related field
Strong analytical, investigative, and decision-making skills
Advanced proficiency with fraud platforms, case management systems, and Microsoft Office
Advanced working knowledge of applicable regulations including Reg E, NACHA, Reg CC, BSA/AML/OFAC, UCC, and card network rules
Experience with Verafin, Ensenta, EWS, ServiceNow, or similar platforms
Original job description
Navitas Credit is hiring a Fraud Agent I to review banking fraud alerts, assess suspicious activity, and assign or investigate cases. The role protects customers through timely account-security actions, customer communication, documentation, and collaboration with bank teams while following applicable policies and regulations.High school diploma or…