Customer Success Specialist at ABC Legal Services · United States · Joined
AS
Customer Success Specialist
ABC Legal Services · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
$12/hrListed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
ABC Legal Services seeks a remote Customer Success Specialist to handle customer questions, support online ordering, coordinate with internal teams and process servers, and provide order updates. The role requires call center experience, computer proficiency, document manipulation, and fast, accurate typing.
What you’ll do
Resolve customer questions and issues
Provide a positive customer experience
Support existing orders
Assist new customers with online ordering
Coordinate with internal teams and process servers
Provide order updates
What you’ll need
High school diploma or GED
1-3 years of customer support or call center experience
Experience with Microsoft Outlook, Excel, Word, PDF Editor, and phone systems
Document manipulation experience
Ability to read, write, and speak English
Typing speed of at least 55 wpm
Original job description
ABC Legal Services is hiring a Customer Success Specialist to resolve customer questions and issues and provide a positive customer experience. The role supports existing orders, assists new customers with online ordering, coordinates with internal teams and process servers, and provides order updates.High school diploma or GED1-3 years of customer…