EY seeks a Senior Manager to lead engagement management for cyber breach and crisis response services, directing multidisciplinary teams and establishing scalable governance and reporting processes. The role involves managing a portfolio of crisis services, developing client relationships, and coaching team members.
What you’ll do
Manage a portfolio of cyber breach, crisis response and engagement management services, including strategy, mobilization, governance, execution and continuous improvement
Apply Managed Services principles, including operational responsibility, repeatable delivery, service performance, scalable operating models and knowledge management
Bring structure and delivery discipline to ambiguous, rapidly evolving situations while maintaining composure and sound judgment
Communicate credibly with senior stakeholders and translate complex information into practical decisions and actions
Develop long-term relationships across existing and potential clients to strengthen delivery and maximize business development opportunities
Develop configurable service components and institutionalize effective practices rather than depend on individual knowledge or informal processes
What you’ll need
A bachelor's degree in Business, Accounting, Finance, Cybersecurity, Criminal Justice, International Relations, Public Policy or a related field
Significant experience leading large, complex programs, investigations, crisis-response activities, cyber-related engagements or multidisciplinary initiatives
Demonstrated experience designing and operating governance, reporting, escalation and resource-management processes across multiple engagements or service workstreams
Experience leading teams and managing delivery expectations, service performance, quality and risk
8+ years of significant, related work experience
Strong negotiation and influencing skills, with the confidence to communicate complex concepts to a wide range of audiences
Original job description
EY’s Forensic & Integrity Services practice advises corporate and government clients on complex crisis management and investigation matters. The Senior Manager will lead engagement management for cyber breach, crisis response and remediation services, directing multidisciplinary teams and establishing scalable governance, reporting and resource-management…