Customer Success Manager at Centerbase · United States · Joined
C
Customer Success Manager
Centerbase · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$76k–$93kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Centerbase seeks a Customer Success Manager to serve as the primary post-sales contact for a portfolio of cloud-based legal practice management customers, driving adoption, retention, renewals, and growth. The role requires 1-2 years of enterprise SaaS customer success experience and Salesforce proficiency.
What you’ll do
Serve as the primary post-sales contact for a customer portfolio
Support product adoption, retention, renewals, and growth
Help customers achieve business outcomes
Autonomously manage your book of business
What you’ll need
1-2 years of experience as a Customer/Client Success Manager in enterprise SaaS
Proficiency with Salesforce and similar software products
Ability to navigate a growing, fast-paced company
Strong attention to detail in communicating and following up on customer inquiries
Proven track record of attaining or exceeding renewal and expansion quota
Original job description
Centerbase provides cloud-based legal practice management software for mid-size law firms. The Customer Success Manager serves as the primary post-sales contact for a customer portfolio, supporting product adoption, retention, renewals, and growth while helping customers achieve business outcomes.1-2 years of experience as a Customer/Client Success…