Principal Customer Success Manager at Yubico · Washington, DC · Joined
Y
Principal Customer Success Manager
Yubico · Washington, DC · Just now · 0 applicants
NewOn-siteFull-timeLead
Pay
$180k–$195kListed
Workplace
On-site
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper
About the role
Yubico seeks a Principal Customer Success Manager to serve as a strategic advisor for enterprise customers, guiding YubiKey deployment, adoption, renewal, and expansion while leading customer success initiatives and scalable operational programs.
What you’ll do
Guide enterprise customers through YubiKey deployment, adoption, renewal, and expansion
Serve as a strategic advisor to enterprise customers
Lead customer success initiatives and escalations
Develop and scale operational customer success programs
Align technical goals with business value for C-level executives
Track record leading matrix account teams with Sales, Solutions Engineers, and Professional Services
Excellent presentation, communication, and project management skills with C-level executives
Original job description
Yubico is a global leader in identity security and the creator of the YubiKey, a hardware-backed passkey. The Principal Customer Success Manager will guide enterprise customers through YubiKey deployment, adoption, renewal, and expansion while serving as a strategic advisor and leading customer success initiatives, escalations, and scalable operational…