Customer Service Specialist at Simply The Best Digital · Boca Raton, FL · Joined
SD
Customer Service Specialist
Simply The Best Digital · Boca Raton, FL · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
The Customer Service Specialist supports clients by answering inquiries, resolving issues, coordinating with internal teams, and maintaining records, while assisting sales and account management to improve service delivery. The role requires strong communication, customer satisfaction focus, and CRM proficiency.
What you’ll do
Respond to customer questions
Resolve service issues
Coordinate with internal teams
Maintain customer records
Support sales and account management teams
Improve service delivery
What you’ll need
High school diploma or equivalent
Prior customer-facing experience
Strong customer service and support skills
Proficiency with CRM and office software
Clear communication and phone etiquette
Time management and organizational skills
Original job description
Simply The Best Digital and Public Relations is hiring a Customer Service Specialist to support clients and customer inquiries. The role responds to questions, resolves service issues, coordinates with internal teams, maintains customer records, and supports sales and account management teams in improving service delivery.Candidates should possess strong…