Customer Success Manager at LiveRamp · New York, NY · Joined
L
Customer Success Manager
LiveRamp · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$95k–$112kListed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
LiveRamp seeks a Customer Success Manager to own post-sale relationships with high-value technology platform partners, driving product adoption and renewals. The role requires experience in SaaS, adtech, and martech customer success, with a strong understanding of digital advertising and data collaboration ecosystems.
What you’ll do
Serve as primary post-sale relationship owner for high-value technology platform partners
Drive product adoption and renewals
Manage a book of complex, strategic accounts or partners
Build trusted relationships with senior stakeholders
Lead cross-functional initiatives to completion
What you’ll need
2+ years of client-facing experience in Customer Success, Account Management, Partner Management, or similar role in SaaS, adtech, martech, or data/analytics
Proven track record managing strategic accounts with measurable impact on retention, expansion, and customer satisfaction
Strong understanding of digital advertising or marketing technology ecosystems (DSPs, SSPs, CDPs, clean rooms, cloud data warehouses, measurement platforms)
Experience working with technical stakeholders and products, including APIs, integrations, data flows, and platform configuration
Exceptional communication skills with ability to synthesize complex topics for different audiences
Bachelor's degree or equivalent practical experience
Original job description
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. They are seeking a Customer Success Manager to serve as the primary post-sale relationship owner for high-value technology platform partners, driving product adoption and renewals.2+ years of client-facing experience in Customer Success, Account Management,…