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Vice President - Core Experiences Product Manager at JPMorganChase · New York, NY · Joined
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Vice President - Core Experiences Product Manager

JPMorganChase · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$133k–$215kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Small Business Card - Core Experiences · Source: jobright · Posted by joined-scrapper

About the role

JPMorganChase is seeking a Vice President, Product Manager to define and deliver foundational customer experiences for Small Business Card across self-service and assisted channels, leveraging research, analytics, and operational insights to drive strategy and measurable outcomes.

What you’ll do

  • Define and deliver foundational customer experiences across self-service and assisted channels
  • Use research, analytics, and operational insights to shape strategy and measurable outcomes
  • Partner with product, design, data, and technology teams to deliver scalable experiences
  • Improve engagement and self-service adoption through customer-centric product solutions
  • Lead product development lifecycle from discovery through launch and optimization
  • Balance customer needs, business objectives, operational considerations, and technical constraints

What you’ll need

  • 7+ years of product management experience developing customer-facing products at scale
  • Experience leading products through the full product development lifecycle
  • Experience simplifying complex customer problems into intuitive experiences
  • Experience using experimentation and data-driven decision-making to guide strategy
  • Strong stakeholder management in large, matrixed organizations
  • Experience in financial services or other regulated industries

Original job description

JPMorganChase is hiring a Vice President, Product Manager, Core Experiences in Small Business Card. The role defines and delivers foundational customer experiences across self-service and assisted channels, using research, analytics, and operational insights to shape strategy and measurable outcomes. It partners with product, design, data, and technology…

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