Product Operations Specialist at Empire & Co. · New York, NY · Joined
EC
Product Operations Specialist
Empire & Co. · New York, NY · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
$75k–$85kListed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Empire & Co. is seeking a Product Operations Specialist to support the day-to-day operations of its digital products, including user support, quality assurance, documentation, launches, and process improvements. The role requires 1–3 years of relevant experience and strong organizational, communication, and problem-solving skills.
What you’ll do
Manage day-to-day operations of the digital product portfolio
Provide user support for internal and external users
Conduct quality assurance and testing
Maintain product documentation
Support product launches
Coordinate process improvements with internal teams, clients, and warehouse partners
What you’ll need
1–3 years of experience in e-commerce operations, product operations, or project coordination
Highly organized with strong attention to detail
Ability to manage multiple systems, spreadsheets, and digital tools
Strong written communication and service-oriented approach
Problem-solving and troubleshooting skills
Experience using AI tools with good judgment
Original job description
Empire & Co. is seeking a Product Operations Specialist to support the day-to-day operations of its digital product portfolio, including Empire Shop, Status Report, and Warehouse Tool. The role manages product administration, user support, quality assurance, documentation, launches, and process improvements in coordination with internal teams, clients, and…