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VP of Client Success, Program Director - Healthcare at EXL · East Coast, United States · Joined
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VP of Client Success, Program Director - Healthcare

EXL · East Coast, United States · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$180k–$250kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Client Success · Source: jobright · Posted by joined-scrapper

About the role

EXL Health is seeking a VP of Client Success, Program Director to lead complex healthcare technology and analytics programs for U.S. clients, ensuring successful delivery, adoption, and measurable outcomes. The role requires deep US healthcare domain expertise, executive communication, and the ability to manage cross-functional teams.

What you’ll do

  • Lead complex programs for U.S. healthcare clients
  • Oversee cross-functional delivery and adoption of healthcare technology and analytics solutions
  • Align programs with client priorities and drive measurable healthcare outcomes
  • Manage platform implementation, integration, adoption, and ongoing value realization
  • Engage healthcare business, clinical, technology, compliance, and analytics leaders
  • Translate complex information into clear, actionable terms for executive and operational audiences

What you’ll need

  • 15+ years of program management in US healthcare payer, provider, care management, data and analytics, or platform technology
  • 15+ years delivering complex healthcare platform solutions
  • Strong understanding of US healthcare payer, provider, PBM, life sciences, and government programs
  • US Citizenship required and ability to obtain DOD Security Clearance
  • Bachelor's degree in business administration, management, or related field
  • Excellent executive communication and stakeholder management skills

Original job description

EXL Health is hiring a VP of Client Success, Program Director to lead complex programs for U.S. healthcare clients. The role oversees cross-functional delivery and adoption of healthcare technology and analytics solutions, aligning programs with client priorities and driving measurable healthcare outcomes, operational performance, and growth.15+ years of…

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