Telematics Incident Management Consultant at Infosys · Costa Mesa, CA · Joined
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Telematics Incident Management Consultant
Infosys · Costa Mesa, CA · Just now · 0 applicants
NewOn-siteFull-timeLead
Pay
$93k–$121kListed
Workplace
On-site
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper
About the role
Infosys seeks a Telematics Incident Management Consultant to coordinate engineering project delivery, timelines, and quality in connected-car environments, using monitoring and ITSM tools to ensure reliable operations.
What you’ll do
Coordinate project timelines, resources, budgets, and scope changes
Manage client communication and quality assurance
Support reliable delivery in connected-car and telematics environments
Create RCAs and conduct post-incident reviews
Use monitoring and observability tools to track incidents
Use ITSM and collaboration tools for incident management
What you’ll need
Bachelor's degree or foreign equivalent (or three years of progressive experience per year of education)
Experience with monitoring tools: Dynatrace, ELK/Kibana, Grafana, OpenSearch
Experience with ITSM tools: JIRA, Confluence, Status Page
Experience with xMatters for on-call handling
Proven expertise in creating RCAs and post-incident reviews
Authorization to work without employer-based visa sponsorship
Original job description
Infosys is hiring a Telematics Incident Management Consultant to support engineering project delivery. The role coordinates timelines, resources, clients, quality, budgets, and scope changes while supporting reliable delivery in connected-car and telematics environments.Monitoring & Observability Tools -Dynatrace -ELK / Kibana -Grafana -OpenSearchITSM &…