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Information Technology Support Technician at Crestview Collection · United States · Joined
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Information Technology Support Technician

Crestview Collection · United States · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: Information Technology · Source: jobright · Posted by joined-scrapper

About the role

Crestview Collection is seeking an IT Support Technician to provide help desk and desktop support for computers, printers, phones, and other systems across office and warehouse locations. The role includes managing accounts and equipment, maintaining endpoint security and backups, and helping employees get comfortable with tools like Microsoft 365 and Claude.

What you’ll do

  • Provide help desk and desktop support
  • Manage accounts and equipment
  • Maintain endpoint security and backups
  • Support office and warehouse technology
  • Troubleshoot printers and peripherals
  • Assist coworkers with Claude setup and use

What you’ll need

  • 2+ years in help desk or desktop support
  • Strong Windows 10 and 11 skills
  • Proficient in Microsoft 365 suite: Excel, Outlook, Teams, SharePoint, OneDrive
  • Comfortable using Claude and helping coworkers get unstuck in it
  • Printer and peripheral troubleshooting
  • Patience and customer service mindset with non-technical users

Original job description

Crestview Collection is hiring an Information Technology Support Technician to keep employees’ computers, printers, phones, and other IT systems working reliably. The role provides help desk and desktop support, manages accounts and equipment, maintains endpoint security and backups, and supports office and warehouse technology.2+ years in help desk or…

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