This role handles complex cash application and customer account issues, performs month-end activities, supports integrations, and serves as an escalation and learning resource for Specialist I team members.
What you’ll do
Own complex cash application and customer account issues
Perform month-end activities
Support integrations
Serve as escalation and learning resource for Specialist I team members
Maintain accurate customer accounts and minimize bad-debt risk
Lead investigation of high-impact processing or banking incidents
What you’ll need
3-5+ years of related cash application, customer account, credit, collections, or financial operations experience
High school diploma or equivalent required
Advanced knowledge of cash application, customer accounts, banking processes, and related systems
Advanced working knowledge of ERP, banking, payment-processing, collection, scanning, and document-management tools
Ability to diagnose root causes, resolve complex issues, and coordinate cross-functional follow-through
Associates degree or higher preferred
Original job description
Carlisle Construction Materials is hiring a Customer Financial Services Specialist II to own complex cash application and customer account issues, perform month-end activities, and support integrations. The role also serves as an escalation and learning resource for Specialist I team members while helping maintain accurate customer accounts and minimize…