Technical Support Specialist at Scalence L.L.C. · San Jose, CA · Joined
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Technical Support Specialist
Scalence L.L.C. · San Jose, CA · Just now · 0 applicants
NewOn-siteContractMiddle
Pay
$55–$60/hrListed
Workplace
On-site
Job type
Contract
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Provide Tier 1 technical support for users, software, peripherals, and mixed network environments, including hardware deployment and documentation. This is a contract role in San Jose, CA requiring strong knowledge of Microsoft and Zoom tools.
What you’ll do
Serve as primary Tier 1 support contact
Support users, software, peripherals, and mixed network environment
Document related support practices
What you’ll need
Bachelor's degree in Information Technology or 4 years of relevant experience
A+ Certification and knowledge of PC Architecture
2 years of network technical troubleshooting experience in a Corporate WAN environment
4 years of experience deploying end-user hardware via automated provisioning solutions
Advanced knowledge supporting MS Teams, Zoom Meetings, and Zoom Administration
Advanced knowledge of MS Office Suite
Original job description
The hiring company is confidential. The Technical Support Specialist serves as the primary Tier 1 support contact, supporting users, software, peripherals, and a mixed network environment while documenting related practices.Bachelor's degree in Information Technology or 4 years of relevant experienceA+ Certification and knowledge of PC Architecture2…