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Customer Success Engineer at GitLab · United States · Joined
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Customer Success Engineer

GitLab · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$94k–$158kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

GitLab seeks a Customer Success Engineer to guide customers in adopting GitLab and realizing value through technical expertise and best practices. The role focuses on enabling customers across DevSecOps workflows and supporting implementation and adoption.

What you’ll do

  • Help customers realize measurable value from GitLab
  • Provide technical product expertise and best-practice guidance
  • Support implementation and architecture across GitLab workflows
  • Drive adoption through customer enablement
  • Manage multiple customer engagements in a pooled model
  • Communicate complex technical topics clearly

What you’ll need

  • Experience supporting GitLab use cases
  • Proficiency with DevSecOps tools
  • Technical background in software development or systems engineering
  • Ability to communicate technical and organizational topics clearly
  • Experience as trusted technical advisor in post-sales
  • Strong time management and prioritization skills

Original job description

GitLab hires a Customer Success Engineer to help customers realize measurable value from GitLab after the sale through technical product expertise and best-practice guidance. The role delivers pooled customer enablement and supports implementation, architecture, and adoption across GitLab workflows.Experience supporting one or more GitLab use cases…

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