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Regional Customer Success Manager (Automotive) at Podium · United States · Joined
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Regional Customer Success Manager (Automotive)

Podium · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper

About the role

Podium seeks a Regional Customer Success Manager to own the success and health of Automotive customers by driving engagement, adoption, satisfaction, retention, and growth, with 35-40% travel.

What you’ll do

  • Own success and health of Automotive customers
  • Drive engagement, product adoption, customer satisfaction, retention, and account growth
  • Build rapport and credibility with customers at all levels
  • Travel 35-40% of the time

What you’ll need

  • 1+ years in a customer-facing role such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in SaaS
  • Working knowledge of AI technologies with hands-on application in real-world contexts
  • Strong communication and interpersonal skills
  • Excellent problem-solving and analytical abilities
  • Technically adept and able to grasp complex software concepts quickly
  • Empathetic, customer-centric, results-driven, and collaborative

Original job description

Podium provides AI Employees and Interaction Management solutions that help local businesses turn customer conversations into revenue. The Regional Customer Success Manager will own the success and health of Automotive customers by driving engagement, product adoption, customer satisfaction, retention, and account growth.**You will be expected to travel…

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